35-year Southwest Airlines pilot: Bean-counter top executive and COO responsible for massive problems after not upgrading 90s technology at the core of the enterprise.
"What happened to Southwest Airlines? I’ve been a pilot for Southwest Airlines for over 35 years. I’ve given my heart and soul to Southwest Airlines during those years. And quite honestly Southwest Airlines has given its heart and soul to me and my family. Many of you have asked what caused this epic meltdown. Unfortunately, … Read more